Being A Good Neighbour

We want you to enjoy living in your home. We hope that when things go wrong that you can in the first instance speak to your neighbours to resolve any problems that have occurred. However if you cannot do this and you need assistance we may be able to help. 

We have a Neighbours Relations Policy which states what Anti Social Behaviour (ASB) is and what complaints we will/ will not deal with.

If the behaviour is criminal please report this in the first instance to the Police on 101.

The majority of complaints we receive are about noise. When dealing with these we consider: 

• The duration, frequency, intensity of the noise 

• The time  of the incident

• Whether it is the first time or repeated incidents 

If you are experiencing this you can also contact Renfrewshire Council Noise Enforcement Team on 077689881896 and ask them to visit your home and monitor the level of noise.

Further information on Renfrewshire Council Community Safety can be found in the Renfrewshire Community Safety Partnership leaflet.

We also want you to enjoy living in your neighbourhood and have an Estate Management Policy which details how the Association deals with the management of its estates