CORONAVIRUS INFORMATION : updated 24th June 2020
In line with advice from the Scottish Government Paisley Housing Association’s Office remains closed, but our staff remain working from home.
We are now in Phase 2 of Lockdown and it is clear that the position is constantly changing. Paisley HA is monitoring Scottish Government advice and following all guidance regarding house moves, lettings , repairs, construction and the resumption of services to customers. We will update you again when we move into Phase 3 of Lockdown.
Our main priorities are emergency repairs and telephone advice for our tenants. We will log any non emergency repairs and return to these once the pandemic restrictions are lifted.
We understand how concerned people are about the impact of the Covid-19 pandemic – particularly those who face losing their job.
If any tenant is worried about paying their rent as a result of the current situation then it is important to contact us as soon as possible. We will always try to work with tenants to resolve arrears and can provide support, advice and assistance to help tenants make a welfare claim where appropriate.
We have a number of funds to support Tenants and their households such as food, fuel and mobile phone top up vouchers.
Our stair cleaning and landscape service have returned and we are looking at how other external services can return.
We have taken special measures in Oliphant Court, our multi storey.
If you need to contact us please leave a message on our main office telephone 0141 889 7105 and we will call you back within 24 hours (Mon – Fri).
Alternatively email email@example.com and your query will be directed to the most appropriate staff member.
Please monitor updates for Paisley HA services through our website www.paisleyha.org.uk.
We would ask that if you haven’t provided us with an email address, that you send this along with your property address to firstname.lastname@example.org . We will send you an acknowledgement and start to use this as a means of communication going forward.
We are not in a position to say when we will re open the Office and return all services.
We would like to thank you for your patience and co-operation at this difficult time.