CORONAVIRUS INFORMATION : updated 23rd December 2020
The following advice to you of 12th November will be reviewed in the New Year when we expect further guidance from the Scottish Government.In line with advice from the Scottish Government Paisley Housing Association’s Office remains closed, but all of our staff remain working from home. We have some staff working outside and in your area. Please respect social distancing and wear a mask if you are in contact with a staff member.
Following the Tier 3 announcement we have reduced non essential visits to the local community contractors will continue to work as they have been up until now. This position will be reviewed in-line with further announcements.
We are now in the extended Phase 3 of the route map out of Lockdown and our focus is to work towards resuming all of our services maximising safety for Staff, Customers and Contractors who provide services on our behalf. Our priority will be monitoring Scottish Government advice and complying with all guidance regarding house moves, lettings , repairs, construction and the resumption of services to customers. We will update you again when we move into Phase 4 of Lockdown.
Our main priorities are repairs, gas safety and assisting our tenants and their families.
We understand how concerned people are about the impact of the Covid-19 pandemic – particularly those who face losing their job. If any tenant is worried about paying their rent as a result of the current situation then it is important to contact us as soon as possible. We will always try to work with tenants to resolve arrears and can provide support, advice and assistance to help tenants if we can.
If you need to contact us please leave a message on our main office telephone 0141 889 7105 and we will call you back within 24 hours (Mon – Fri).
Alternatively email email@example.com and your query will be directed to the most appropriate staff member.
Please monitor updates for Paisley HA services through our website www.paisleyha.org.uk.
We would ask that if you haven’t provided us with an email address, that you send this along with your property address to firstname.lastname@example.org . We will send you an acknowledgement and start to use this as a means of communication going forward.
We are not in a position to say when we will re open the Office and return all services but this is likely to be after the end of Phase 4.
We would like to thank you for your patience and co-operation at this difficult time.