THERE ARE SPECIAL ARRANGEMENTS IN PLACE FOR ANY EMERGENCY REPAIRS OUT OF OFFICE HOURS AT OUR 2021 NEWLY BUILT HOMES IN GLENBURN AND HIGH CALSIDE.
Glenburn –call 0800 131 3348 for all emergencies
High Calside emergencies
• Heating and Plumbing 07957 922472
• Electrical 07939 530599
• Joinery 07792 099717
For all other tenants, ALL Heating Repairs (including emergencies) call
• City Technical 0333 202 0708
• City Technical (common heating and wet electric) 0333 202 0708
For ALL OTHER repairs at ANY time
Call 0141 583 4100 – when the office is open and speak to The Repairs Team
Call 0141 889 7105 – when the office is closed and speak straight to The Contractor
Don’t panic. Here’s what to do
1. Phone the number above and you will speak directly to our Repairs Team or be forwarded to a Contractor.
2. If you are not sure if you have an emergency you can contact Contractors directly
3. We will make things safe within 6 hours.
4. We will be in touch to arrange any follow up work.
ALL OTHER REPAIRS
Whatever the easiest way is for you to report a repair
• report a repair tool
• 0141 583 4100 to speak to our Repairs Team
• Text REPAIR to 07860033754
We will contact you to arrange an appointment time, that’s convenient for you, to have the work done. And we’ll tell you the maximum amount of time it should take.
How long depends on the type and complexity of work needed. Some repairs are subject to Right to Repair Legislation which explains the timescales for certain repairs.