How We Let Our Properties

We operate what is known as a ‘Group Plus Priority’ system for letting our properties.

This means that when we receive applications for housing they are placed into a group depending on the applicant’s circumstances for example, if you have mobility needs you would go into our Mobility Group. For more information on our groups please refer to our Allocations Policy.

Within each group, applicants are given a priority depending on their level of housing need.

We set targets annually on the percentage of lets we make to each group.

When we have a property to let, we determine what group to select an applicant from based on our targets. The applicant with the highest priority in the group would be offered the property first.

Having a high priority does not however guarantee that you will be allocated a property, as we have far more demand than available homes for let.