Your Right to Raise Serious Concerns About Your Landlord

As a tenant of a Social Landlord in Scotland, you have the right to speak up when things go seriously wrong.

What is a Significant Performance Failure?

A significant performance failure is a serious issue with your landlord that:

• Affects many tenants, not just one or two
• Puts tenants’ interests, safety, or rights at risk
• Involves failures to meet legal duties

Examples might include:

• Your landlord not carrying out essential repairs across multiple homes
• Ignoring health and safety responsibilities
• Failing to consult tenants on major decisions that affect them

How to Report a Serious Concern

The Scottish Housing Regulator has published factsheets to help you:

• Understand what counts as a significant performance failure
• Know when and how to report it
• Learn what the Regulator will do once they receive your report

To view the factsheets on the Scottish Housing Regulator’s website click the web link here.