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Tenancy Policies
File Description File Size
Disturbance Payment Policy October 2024 PDF icon 126KB
Homeloss Payments Policy October 2024 PDF icon 135KB
Neighbour Relations Policy 2024 PDF icon 252KB
Short Scottish Secure Tenancy (SSST) Policy October 2024 (07.03.2025) PDF icon 227KB
Domestic Abuse Policy September 2024 PDF icon 201KB
Estate Management Policy 2023 - 2026 (07.03.2025) PDF icon 209KB
Advice Team and Tenancy Support Policy May 2024 PDF icon 324KB
PHA Sustainment Policy October 2024 (07.03.2025) PDF icon 137KB
PHA Aids and Adaptation Policy PDF icon 227KB
Service Charge Policy February 2025 PDF icon 179KB
PHA Tenancy Policy PDF icon 201KB
Child Protection Policy PDF icon 160KB
HM Pet Policy NOV 2024 (04.03.25) PDF icon 204KB
PHA Rent Setting Policy (06.03.2025) PDF icon 175KB
Abandonment Policy March 2021 PDF icon 191KB
Rent Arrears Policy April 2025 PDF icon 271KB
Community Engagement Strategy 2022 PDF icon 236KB
HOARDING AND SELF NEGLECT POLICY PDF icon 200KB
Tenancy Forms
File Description File Size
PHA Joint Tenant Termination Form Microsoft Word icon 219KB
PHA Termination of Tenancy Form 2024 Microsoft Word icon 490KB
PHA Direct Debit Mandate PDF icon 66KB
Request to keep a pet form Microsoft Word icon 23KB
PHA Notification of a change to your household. Microsoft Word icon 233KB
PASH Direct Debit Mandate Nov 2024 PDF icon 54KB
Bulk Uplift Request Nov 2024 PDF icon 132KB
Tenancy Leaflets
File Description File Size
PHA Payment Methods PDF icon 70KB
Thistle Contents Insurance
File Description File Size
Thistle Sign Up Pack Promo Flyer May 24 PDF icon 118KB
Thistle Tenant Risks Thistle Flyer May 24 PDF icon 269KB

Legal Information

Paisley Housing Association 
Registered Scottish Charity No. SC035589
Registered with the Scottish Housing Regulator, registration no.HCB166
FCA Ref No. 2171R(S)
ICO No. Z6517872
Paisley South Property Services
Registered Property Factor No. PF000305
Registered in Scotland No. SC264883

Contact Us

Paisley Housing Association
Assurance House
2 Lawn Street
Paisley
PA1 1HA

Email: admin@paisleyha.org.uk 
Tel: 0141 889 7105

Hours of Business

Our staff work flexibly from our office and from home.
Our office opening hours are:

Monday to Thursday: 9 am to 5 pm (reception closes at 4pm)
Friday :  9 am to 4 pm

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