Skip to Main Content
Paisley Housing Association
Search
  • Board Login
  • Logout
  • Translate Website
  • Listen to Website
  • 0141 889 7105
  • Facebook
Paisley Housing Association
  • Report a Repair
  • Pay Your Rent
  • Looking for a Home
  • Customer Complaints
  • Document Library
    • Customer Care
    • Data Protection
    • Development
    • Factoring
    • Financial Statements
    • Governance
      • Membership
      • Board
    • Human Resources
    • Looking for a home
    • Managing Your Home
      • Repairs
      • Helping You in Your Tenancy
      • Services
    • Performance
    • Procurement
    • Investment
    • Finance
    • Tenant Information
  • Home
  • About Us
    • What We Do
    • Investment
    • Development
    • Procurement
      • Procurement Process
    • Performance
    • Financial Statements
    • Partnership Working
    • Staff Recruitment
    • Customer Feedback
      • Feedback Form
      • Complaint Case Studies
    • How We Communicate with Our Customers
    • All Noticeboard Stories
  • Our Homes
    • Looking For A Home
      • PHA Housing Enquiry Form
      • Other Housing Providers
    • How We Let Our Properties
    • Are You Homeless
    • Our Properties
      • Glenburn
      • Foxbar
      • South
      • West
      • Town Centre
      • Open Areas
        • Foxbar Open Areas
        • South Open Areas
  • Managing Your Home
    • Repairs
    • Paying Your Rent
      • Struggling to make your payments?
    • Helping You In Your Tenancy
      • Are you suffering from Domestic Abuse?
      • Universal Credit Advice
      • Adaptations
      • Services
      • Alterations
      • Tenant Contents Insurance
      • Advice Team
        • Welfare Benefits Advice
        • Energy Advice
        • Money Advice
        • Tenancy Support
    • Being A Good Neighbour
    • Home Safety
    • Ending Your Tenancy
  • Our Community
  • Factoring
    • Paying Your Account
    • Common Repairs
    • Buildings Insurance
    • Selling Your Home
    • Services
    • Owners Newsletter
  • Consultations
    • Completed Consultations
      • PHA Assurance Statement 2019
      • Tenant Consultation 2022
      • Tenant Consultation 2023
      • Paisley HA Consultation 2024
      • Paisley HA Consultation 2025
      • Paisley HA’s Chief Executive Conversations
      • Charter Report Survey - Outcome 2023
      • Energy Survey 2023 report
      • Interim Customer Satisfaction Survey Outcomes 2024
  • News
    • Archive News
    • Information
      • Digital learning
      • Help to Save Scheme
      • Switch Energy Supplier and Save Money
    • Low Income Parents
  • Contact Us
    • Staff Contact Details
Document Library
  • Customer Care
  • Data Protection
  • Development
  • Factoring
  • Financial Statements
  • Governance
    • Membership
    • Board
  • Human Resources
  • Looking for a home
  • Managing Your Home
    • Repairs
    • Helping You in Your Tenancy
    • Services
  • Performance
  • Procurement
  • Investment
  • Finance
  • Tenant Information
Governance Policy
File Description File Size
Assurance Statement 2024 PDF icon 82KB
Health and Safety Policy Statement Jan 25 PDF icon 52KB
Standing Orders and Delegated Authorities to be reviewed 2025 PDF icon 457KB
Landlord HS Policy PDF icon 76KB
SFHA Code of Conduct for Board updated Oct 2024 PDF icon 2MB
Entitlements Payment and Benefits Policy PDF icon 594KB
PHA Unacceptable Actions Policy PDF icon 134KB
Whistleblowing Policy PDF icon 228KB
Governance Information
File Description File Size
Flair Academy Information PDF icon 103KB
Whistleblowing about a regulated body - Information for potential whistleblowers 2022 PDF icon 446KB
PHA Rules 2020 PDF icon 353KB
Paisley compliance SHR Engagement Plan PDF icon 140KB
Organisational Structure Apr 24 PDF icon 26KB
Business Plan May 2024 PDF icon 338KB
Assurance Statement 2024 PDF icon 82KB

Legal Information

Paisley Housing Association 
Registered Scottish Charity No. SC035589
Registered with the Scottish Housing Regulator, registration no.HCB166
FCA Ref No. 2171R(S)
ICO No. Z6517872
Paisley South Property Services
Registered Property Factor No. PF000305
Registered in Scotland No. SC264883

Contact Us

Paisley Housing Association
Assurance House
2 Lawn Street
Paisley
PA1 1HA

Email: admin@paisleyha.org.uk 
Tel: 0141 889 7105

Hours of Business

Our staff work flexibly from our office and from home.
Our office opening hours are:

Monday to Thursday: 9 am to 5 pm (reception closes at 4pm)
Friday :  9 am to 4 pm

  • Privacy Policy
  • Sitemap
  • The Team
  • The Board
  • Terms & Conditions
  • Website Accessibility Statement
  • Requesting Information
    • FOISA
    • PHA Guide to Information
    • GDPR
      • Requesting your own information
    • EIR
  • PHA Cookie Policy

Flair logoFlair logo 2Scottish Housing Regulator logoSPSO logoDigital Participation Signatory logo

Make a stand logo

Scottish Housing Connections Member logo

© Paisley Housing Association 2025. All Rights Reserved

Website by Kiswebs Web & App Design

This site uses cookies to offer you a better browsing experience. Find out more about our Cookie Policy.