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Paisley HA Tenants & Owners Satisfaction Survey 2019

Date: 08 July 2019 to 16 August 2019

About this Event

Tenants & Owners Satisfaction Survey – Your chance to give your views

We wrote to our tenants and factored owners recently regarding our intention to undertake a satisfaction survey.

Below is some key information you need to know about the survey;
• The survey will be carried out between Monday 8th July 2019 and Friday 16th August 2019 randomly across all of our stock.
• We have commissioned an independent market research company, Research Resource to carry out the survey
• The interviewers will carry identification and a letter from us at all times. Please ensure that you ask to see a copy of their identification.
• This survey will ask about your views on the services that we provide for you, the information that we provide to you and if you are a Paisley HA tenant, your satisfaction with your home and where you live.
• All the information you give to the interviewers will be kept confidential and no one at Paisley Housing Association will be aware of who has taken part or what any individual has said, so feel free to answer the questions and give comments openly.
• Should you wish to ensure that you are part of the survey please contact Research Resource direct on 0141 641 6410. If you have any specific needs or wish somebody to support you in the interview please contact Research Resource and they will do their best to assist you.

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